Frequently Asked Questions
Everything you need to know about your STATIK® experience.
How long does shipping take for my STATIK® order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy for electronic accessories?
We offer a 30-day money-back guarantee on all products. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.
Do STATIK® products come with a warranty?
Yes, all STATIK® hardware and cables are covered by a 12-month limited warranty against manufacturing defects from the date of purchase.
Are your charging cables compatible with fast-charging standards?
Our cables are engineered to support Power Delivery (PD) and Quick Charge (QC) protocols, ensuring your devices charge at maximum efficiency.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package after it ships?
Once your order is processed, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.